FREQUENTLY ASKED QUESTIONS FOR TEA FESTIVAL VOLUNTEERS
Download the FAQs
Please Do Not Use Your Cell Phone While You Are Volunteering
Where is the festival located and where can I park?
- The festival will be held in the Exhibition Hall at Seattle Center, 301 Mercer St, Seattle WA.
- Located between McCaw Hall and Cornish Playhouse with an entrance on Mercer St.
- Parking can be found in the Mercer Street Parking Garage across Mercer St.
When do I need to arrive?
- Always allow extra time for parking. You should arrive at least 10 minutes before your shift begins to check in, stow your things and be given your initial assignment.
How do I identify myself to the admission crew when I arrive?
- Announce yourself as a volunteer at the admissions window and ask for Chris O’Dowd.
- If she is not readily available, you can wait for her at the “INFORMATION” table at the north (front) end of the hall.
How long do I need to stay?
- Your shift is 5 hours unless special arrangements have been made so please plan to be available for the allotted time. Each shift has specific specified start and stop times.
What should I wear?
- Wear something you are comfortable in that gives you room to move.
- Wear shoes that you will comfortable walking or standing in for several hours.
- All volunteers are provided with festival tea shirts to help identify them from the general attendees.
Do I get to free admission to the festival?
- Yes volunteering earns you free admission to the festival hall for both days.
Do I get to attend any workshops, tastings or presentations?
- Yes, you may attend festival events either before or after your shift.
- Attendance in workshops with fees associated depends on space available
Will I be doing the same thing the entire time I am volunteering?
- You have signed up for a specific position which will be the primary focus of your shift. However, you may be asked to do several different tasks depending on what is needed. Examples: serving tea to attendees, providing water for tea tasting events, serving tea to workshop attendees, etc.
If an attendee breaks a cup, what do I tell them?
- Send them to the “INFORMATION” Table where they will be able to replace it.
If an attendee wants to purchase merchandise, what do I do?
- Send them to the “INFORMATION” Table at the north west (front) end of the hall.
Where are the bathrooms?
- At the North East corner of the hall
Where can attendees sign up for workshops and tea tastings?
- At the “TICKETS” Table in the NW corner at the front of the hall
Emergencies & Misc. questions and concerns:
- Look for someone with a radio or go to the “INFORMATION” Table to get the answer.